Please remember all returned merchandise must be new (never been used) and in its original carton with all the packing materials, manuals and registration cards.

We will not accept dirty, washed or used products.

You will need to enclose your order/invoice number and /or a copy of your e-mail confirmation with your return along with a memo explaining reason for return.

We cannot accept returns for the following classes of products and/or services: feeding accessories, teether, sale items, gift card, cash card, point card, coupons, and online points.

If Aganababy finds the returned merchandise to be unacceptable condition for any reasons, Aganababy would hold the right to reject the customer`s request. We will notify you first thing if such case occurs. If you have any questions about this issue please feel free to call us 858-277-3262 or e-mail at info@aganababy.com

Once the item is returned and received in our store, you will receive a credit in the amount that you paid (this excludes any promotional discounts, shipping costs or gift wrapping) less restocking fee. Please allow 4-6 weeks for processing the return funds.

How to return merchandise

Please ship the product back to us via UPS, Fedex, or USPS, and insured the package. This protects you in case the shipment is damaged or lost in transit. Remember, we can only credit you for items received back in our store.

All items must be returned to:

Aganababy
7420 Clairemont Mesa Blvd. Suite 116
San Diego CA 92111